Privacy
Last updated: June 14, 2025
This policy explains what information TRINI B TECHNOLOGIES collects, why, and — just as important — what we deliberately don't collect.
1. Information We Collect
To create and manage your account, we collect your email address and the minimum billing information needed to process payment. Payment card details are handled entirely by our third-party payment processor — we never see or store your full card number.
2. What We Don't Collect
Our servers run entirely in RAM and our DNS resolution is private and no-logs, by design. We do not collect or store:
- Browsing history or the websites/services you connect to;
- Connection timestamps or session duration;
- Your originating IP address alongside your VPN activity;
- DNS queries.
Because this data is never generated in the first place, there's nothing stored to hand over — to us, or to anyone who might ask.
3. How We Use Your Information
We use your email to manage your account, send billing receipts and service notices, and respond to support requests. We don't sell your information, and we don't use it for third-party advertising.
4. Payment Processing
Payments are processed by a PCI-compliant third-party payment processor. Their handling of your payment data is governed by their own privacy policy, not ours.
5. Data Security
Your VPN traffic is protected with AES-256 encryption. Account and billing metadata is stored on encrypted infrastructure with restricted access, and our RAM-only server design means session data is wiped on every reboot.
6. Data Retention
We keep account and billing records for as long as your account is active, plus any minimum period required by tax or accounting law. If you delete your account, we remove what we hold beyond that legal minimum.
7. Sharing & Disclosure
We don't sell or rent your personal information. We may disclose account information (email, billing status — never connection or browsing activity, because we don't have it) if legally compelled by a valid court order, and only to the extent required.
8. Cookies on This Website
Our marketing website may use basic, functional cookies (e.g. to remember your session or measure aggregate site traffic). This is separate from the VPN service itself, which does not log your browsing activity.
9. Your Rights
You can request access to, correction of, or deletion of your account data at any time by contacting [email protected]. Because we retain so little to begin with, most requests are quick to fulfill.
10. Children's Privacy
The Service is not directed at children under 18. We don't knowingly collect information from anyone under that age.
11. Changes to This Policy
We may update this policy from time to time. Material changes will be posted here with a new "Last updated" date.
12. Contact
Privacy questions or requests: [email protected].